Tips to Becoming the Best Customer Support Agent

Have you ever chatted with customer support on the phone or online? Most people don’t realize that there are lots of guidelines and protocols that customer support agents must follow and that they sometime have to talk to several people at once. I am going to show you five tips that I, an online customer […]

Why Customer Satisfaction Survey is Important

In the present world of rivalry and the race of competition, customer satisfaction has become an essential concept for business owners all over the world. Without paying attention to the satisfaction of your customers, you could not achieve the heights of success as in your particular business. Today, there are thousands of always available that

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